Turn every CX conversation into a true retention and growth opportunity

Stalo is a conversation intelligence platform that helps you analyse and improve your
Customer Experience conversations with AI-powered insights
Who is transforming data in improvments with Stalo
See more than a number

NPS & CSAT Are Useful, But They Miss the Bigger Picture

Without context, businesses struggle with:
Limited Insights - Scores don’t explain why customers feel a certain way.
Lack of Depth – They provide a snapshot but not the full conversation.
No Actionable Data – Without context, improving CX is a guessing game.
Fragmented Data – Disconnected systems leave gaps in understanding customer behavior.
Missed Opportunities – Without real-time insights, businesses fail to act quickly on critical trends.
From numbers to action

Stop guessing what works in your CX conversations. Start knowing.

Stalo AI integrates with your systems and transform data into insights with improvement tips, market and costumer insights and personalized plans of action.

Better visualization

Segment, analyze and explore 100+ data visualization possibilities.

AI insights

Get specific, practical and data-based action plans driven by on your own data.
Integration and power

Use the Systems You Already Have.
But Smarter

With more than 40 native integrations, Stalo integrates into your platforms and analyze all your data and metrics to extract insights out of it and create action plans.
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From your chatbot

Optimize automation with AI-driven insights. Track intent patterns, containment rates, and friction points to enhance customer experience.
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From your helpdesk

Improve service quality with deep analysis of resolution times, sentiment, and recurring issues to boost efficiency and satisfaction.
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From your CRM

Unlock the full potential of your customer data. Detect churn risks, identify upsell opportunities, and drive smarter decisions.
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From your research

Turn feedback into action. Detect sentiment trends, analyze satisfaction scores, and uncover opportunities for growth and better customer experience.
Get inspired

Real Examples of Stalo in Action

We take your NPS, CSAT, and other metrics and transform them into real insights and actionable plans to drive growth and retention.

Churn reduction action plans

Identify potential churn risks early and get AI-driven action plans to improve retention and strengthen customer loyalty.

Chatbot efectivness improvment

Analyze bot interactions to optimize responses, increase automation success, and reduce escalations.

Team training insights

Identify both individual and team skill gaps and deliver data-driven training recommendations to enhance performance.

Elevate bot x human integration

Seamlessly transition conversations between bots and agents, ensuring efficiency and a better customer experience.

Market and benchmark insights

Compare your performance with industry benchmarks and uncover opportunities to stay ahead of the competition.

Personalize

Use AI insights to tailor interactions, refine customer journeys, and deliver hyper-personalized experiences.
And more important

Up and running in no time.

In 4 steps, Stalo gives you a superpower: AI action plans in scale to improve you CX operation.

1 - Integrate

With more than 40 native integrations. In minutes you can connect Stalo with your platforms and get your customers interactions.

2 - Train

Choose one of our ready-to-go models or create your own AI analysis, according to the needs and specificities of your business.

3 - Visualize

Visualize your models with unlimited personalized dashboards and access AI insights, including action plans and opportunities for improvement.

4 - AI Action Plans

Get more time to work strategically by understanding the 'whys' and 'hows' of your metrics and unlock the full potential of your team.

The capacity for modularization and agile customization according to our needs provides the perfect mix between Artificial Intelligence and Human Knowledge added by the Stalo team.

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Hellen Santos
Marketing leader at Iveco

Stalo brought a different level of understanding of the Voice of the Customer, being able to show us in detail which areas and topics we needed to act on.

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Daniela Gordinho
SAC Manager at Simpress

See it all. Analyze it all. Act.

No-code
Automated insights
40+ integrations
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Contact us

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